About the Company
Founded in Sydney in 2010 by Jane Lu, Showpo is an Australian social media-led online retailer that sells 80+ local and international brands as well as in-house styles through its e-commerce site. The brand retails across 120+ destinations Showpo began as a platform to disrupt the traditional retail model and has since become a global fashion destination—with a team of 140+ people and over 100+ new styles launched every week. Showpo has over 5,000 different styles, with 80% of them being their own brand. The brand has also won several awards including the Online Retailer of the Year in Australia 2018, among others.
We were using a system that wasn't a PLM, so we had quite a lot of shonky data that had to be migrated into WFX which was quite a challenge on our side, but the WFX team was really helpful in supporting that migration.
Kelly Hunt
Project Lead, Showpo
Challenges they faced
Showpo faced several challenges before implementing WFX PLM to optimize their product development processes. They struggled with the visibility of workflows among their design, garment tech, and buying teams, as the workflows had become difficult to manage due to a lack of visibility.
The company also relied on scattered information tracked on spreadsheets, lacking a centralized source of information to monitor team activities and progress effectively.
Showpo needed to streamline and enhance the quality of their tech packs and measurement charts to simplify the style creation process, indicating a need for improved organization in this aspect. What's more, their outdated system, which combined spreadsheets and an unsuitable legacy system, hindered their product development processes.
Impact after implementing WFX
Improved transparency and enabled real-time collaboration across all product development teams.
Eliminated process redundancies and errors by centralizing and standardizing tech pack creation.
Vendor Portal implementation streamlined production workflows and strengthened supplier relationships.
Intuitive interface enhanced user engagement, driving adoption and operational efficiency.
Centralized data and custom reports improved accuracy and informed better strategic planning.
Cloud-based access and multilingual usability supported vendor onboarding across all technical backgrounds.
