About the Company
New World Fashion (NWF) is a Vietnam-based family-run manufacturer that specializes in
high-quality formal wear and
corporate uniforms, bespoke tailoring and women's apparel. They have been supplying to the
global market for over 25
years with a focus on quality as their core strength.
While the business started as a wholesale operation, NWF has now transformed into a
full-service apparel
manufacturer—managing everything from design development to production and sales
in-house—through their 6 wholly-own
state-of-the-art factories located in Vietnam.
The NWF Group counts some of the world's largest brands and retailers as its customers
including ZARA, H&M, Primark,
Target, Guess, MANGO, Primark, Nordstrom, and Clavin Klien among others.
WFX has enabled us to stitch together different business processes into a unified supply chain. Our people have access to data when they need it and don't need to waste time on manual work, redundant data entry and follow-ups. This means that we have more time to provide better service for our customers and focus on making high-quality products.
Mr. Nam Pham
CEO, New World Fashion Group
Challenges they faced
NWF was using separate legacy systems for sourcing, inventory, finance and sales order booking. They were finding it increasingly hard to align business-wide processes and data across locations and functions. For example, they had no way to track the status of materials across warehouses and their utilization in production activities. When new materials arrived, quality evaluation was recorded on paper and had to be manually keyed into the system later.
Furthermore, their design staff in the UK had to coordinate with factories in Vietnam through emails and phone calls. The teams had no centralized platform for collaboration and it was hard to access information in real-time. This made it hard to maintain control over product quality.
As the business grew, NWF was losing both time and money to mundane paperwork, email-based communications, and manual follow-ups with their factories.
Impact after implementing WFX
Unified factory and corporate teams on a centralized cloud-based platform for seamless end-to-end operations.
Eliminated manual data entry across goods receipts, debit notes, and purchase orders—saving 25% of employee time.
Streamlined core business processes and enabled access to real-time, actionable data for smarter decision-making.
Achieved a 20% reduction in end-user wait time for mission-critical business processes.
Built an integrated supply chain system that provides complete control and visibility into production and inventory.
Enabled higher customer satisfaction and rapid export growth through consistent quality and operational efficiency.
